Call Us Today At 214-390-9252
Why Choose US Medical IT?
US Medical IT Team
We Specialize in Healthcare IT.
We'll help lighten your workload so that you and your staff have more time to focus on the well-being of your patients. We do this by:
- Addressing many of your HIPAA security compliance requirements including risk analysis, policy library and employee security training.
- Protecting your patient data from hackers and other threats using encryption, the latest security tools and a monitored offsite backup solution.
- Backing up our Business Associate Agreement (BAA) with a $1M cyber/breach insurance policy.
Our Clients Report Top Satisfaction Scores 98.2% of the Time!
We realize when you hire an IT firm you're paying for a competent, responsive and capable staff. Our culture and hiring practices are focused on finding and keeping United States based staff that are passionate about technology and that enjoy helping people. Here are some of the ways you will experience our passion for customer focused IT Support:
- Measuring our clients’ satisfaction. We survey every one of our clients throughout every support experience and our clients report being Very Satisfied with their support experience 98.2% of the time!
- Being responsive. The number one complaint we hear about other IT providers is slow response times. So, we answer our phones live every day.
- We know that clinics often open early and doctors often stay late. So, we offer our clients extended support hours, from 7 am to 6 pm, and when urgent issues arise after hours our clients can get in touch with us anytime using our 24 x 7 emergency support service.
Your Satisfaction Is Guaranteed!
Many companies claim to offer better services and protection of your business, but we want you to know that we mean it by:
- Guaranteeing our clients’ satisfaction. Any time you are not satisfied or do not receive a prompt response to your IT issue just notify us. If we cannot fix it right then and there, we will pay you cold hard cash.
- Avoiding costly and frustrating downtime with redundant systems and disaster recovery planning services.
- Our staff are constantly being trained and earning certifications so that we can keep our clients on the latest technology, as well as, maintain Microsoft’s highest partner competency level.
A Message from Our CEO:
US Medical IT is focused exclusively on the thoughtful integration of healthcare and technology. No other IT consulting firm in Texas can touch our fast response time, range of Health IT services, quality customer service, and our ability to deliver technology solutions that truly work in healthcare settings.
Our talented technicians work day in and day out with Texas healthcare providers to ensure our clients can focus all of their time on patient care rather than technology glitches and slow networks. Call today and find out why our clients report being 'very satisfied' with their support experience 98% of the time!
Not Ready To Call Us Just Yet?
If so, we would at least like to send you a copy of our recently published report, What Every Healthcare Business Leader Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Health IT Firm.
Even if you aren’t ready to make a change right now, this report will give you important questions you should ask your current IT person to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.
Simply fill out the form here and download your copy today!