Attention Texas Healthcare Organizations:
Are You Ready For Highly Responsive IT Support
From a Team of Talented and Friendly Technicians?
If so, give us a call and let us show you how we provide the best IT support experience for healthcare businesses: 214-390-9252
US Medical IT Team
Contact Us
Call Us Today At 214-390-9252
Why Choose US Medical IT?
We Specialize in Healthcare IT.
We'll help lighten your workload so that you and your staff have more time to focus on the well-being of your patients. We do this by:
- Addressing many of your HIPAA security compliance requirements including risk analysis, policy library and employee security training.
- Protecting your patient data from hackers and other threats using encryption, the latest security tools and a monitored offsite backup solution.
- Backing up our Business Associate Agreement (BAA) with a $1M cyber/breach insurance policy.
Our Clients Report Top Satisfaction Scores 98.2% of the Time!
We realize when you hire an IT firm you're paying for a competent, responsive and capable staff. Our culture and hiring practices are focused on finding and keeping United States based staff that are passionate about technology and that enjoy helping people. Here are some of the ways you will experience our passion for customer focused IT Support:
- Measuring our clients’ satisfaction. We survey every one of our clients throughout every support experience and our clients report being Very Satisfied with their support experience 98.2% of the time!
- Being responsive. The number one complaint we hear about other IT providers is slow response times. So, we answer our phones live every day.
- We know that clinics often open early and doctors often stay late. So, we offer our clients extended support hours, from 7 am to 6 pm, and when urgent issues arise after hours our clients can get in touch with us anytime using our 24 x 7 emergency support service.
Your Satisfaction Is Guaranteed!
Many companies claim to offer better services and protection of your business, but we want you to know that we mean it by:
- Guaranteeing our clients’ satisfaction. Any time you are not satisfied or do not receive a prompt response to your IT issue just notify us. If we cannot fix it right then and there, we will pay you cold hard cash.
- Avoiding costly and frustrating downtime with redundant systems and disaster recovery planning services.
- Our staff are constantly being trained and earning certifications so that we can keep our clients on the latest technology, as well as, maintain Microsoft’s highest partner competency level.
Our Services
Comprehensive
IT Support
Cybersecurity
Services
Cloud
Computing
Reporting and Business Intelligence
A Message from Our CEO:
US Medical IT is focused exclusively on the thoughtful integration of healthcare and technology. No other IT consulting firm in Texas can touch our fast response time, range of Health IT services, quality customer service, and our ability to deliver technology solutions that truly work in healthcare settings.
Our talented technicians work day in and day out with Texas healthcare providers to ensure our clients can focus all of their time on patient care rather than technology glitches and slow networks. Call today and find out why our clients report being 'very satisfied' with their support experience 98% of the time!
See what other practice owners are saying about us…
“They did an outstanding job!”
When our previous IT services company notified us that they were closing their doors at the end of the month we immediately reached out to US Medical IT for assistance.
We asked if it was possible to securely move our IT infrastructure to their platform in just two weeks. Stephen and his team not only accomplished this goal, they did it while keeping our staff productive throughout the entire migration.
Steven Peskind, M.D.
OtolaryngologistPlano, Texas
“US Medical IT has been great to us! They are extremely knowledgeable and caring people.”
The US Medical IT team is very prompt at responding to support issues. They are extremely knowledgeable, but most of all caring people. The difference between US Medical IT and other IT firms is that they listen to you and explain in non-IT language what the issue is.
My staff is extremely happy with the services US Medical IT provides and I have enjoyed no longer being our office’s go to person for IT issues!
Ariana Mares
Office AdministratorAustin Infectious Disease Consultants
Austin, Texas
“US Medical IT helped us realize our dream of a truly paperless office!”
Thanks to US Medical IT we have become a truly paperless office with cloud-based email, files and EMR! We have been using US Medical IT for many years now. First, they helped us with compliance and EMR optimization. We very quickly asked US Medical IT to take over all our IT operations. Each year they help us complete our HIPAA Risk Analysis and are constantly working with us to reduce our HIPAA risk profile.
Recently, the team at US Medical IT helped us convert an extremely time intensive paper-based survey that our clients fill in during each visit into a digital survey. The new survey has instant scoring and backend reporting. Our patients love it and it has helped reduce the time to administer and score the survey by hours every week.
US Medical IT is always responsive to our needs as well as our suggestions. Our relationship has been one of continuous collaboration to implement technology that helps us optimized our office workflow. What more could someone ask?
John P. Lavery MD
RheumatologistAllen Arthritis
Allen, Texas
Not Ready To Call Us Just Yet?
If so, we would at least like to send you a copy of our recently published report, What Every Healthcare Business Leader Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Health IT Firm.
Even if you aren’t ready to make a change right now, this report will give you important questions you should ask your current IT person to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.
Simply fill out the form here and download your copy today!
